Questions, answered.
MOTIONCARRY / ORDERING & SUPPORT
Not sure which option fits your setup?
Use the color, size, or style options above and review the product description and images for any available fit or compatibility details before adding the item to your cart.
Will everything in my order arrive together?
Not necessarily. MotionCarry works with independent brands and suppliers, so items in the same order may be fulfilled and delivered separately. Available shipping and tracking details are shared as each shipment is processed. If something is unclear before ordering, email support@motioncarry.com.
Need to return something?
Review the Refund Policy and contact MotionCarry before sending an item back. Return instructions and destinations can vary by item, so start every return through MotionCarry to receive the correct instructions. For return or refund help, email refund@motioncarry.com.
Did something arrive damaged or incorrect?
Email support@motioncarry.com with your order number and a clear description of the issue. Photos are helpful when an item arrives damaged or incorrect.